“User” means a person who has registered and is registered with FERRAZ GROUP for the use or potential use of the service.
“Partner”, the part that has the sole responsibility of driving shuttle service.
“driver” means a person who is an employee or business partner, or otherwise retained by the partner.
‘Vehicle’ means a vehicle that is owned by FERRAZ GROUP and / or used by one partner to provide service delivery.
Children under the age of 18
FERRAZ GROUP cares about the safety of children. Because the service is not directed to children under 18, they are not allowed to register with or use the service, or provide personal data. We do not collect personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will delete that information immediately.
3. -FOR WHAT THE PURPOSES WILL BE PERSONAL DATA PROCESSING
3.1 -The technical and functional management of the site and App. When you visit our site, our site administrators will process technical data such as your IP address, visit web pages, the web browser you use, the site / near anteriormentes visited and duration of visit / do it so we can improve the functionality of the website. Also, in certain cases, the browser can request your geo-location so that we can serve you in the best way. With these technical data our site administrators can manage the site, for example, the resolution of technical problems or improve access to certain parts of the site. In this way, we ensure that you can find the information on the site quickly and easily.
When you use our site or application, we also will process technical data such as your IP address, device ID or MAC address and information about the manufacturer, model and operating system of your device. We use this data so we can get the site or the application functionality, solve the technical difficulties, provide you with an updated website or application and improve its functions
3.3 – Customer Service
By registering as a user, we will collect your name, email address, country, language, password, phone number, IP address, MAC address, and your number of credit card, expiration date and security code with their consent and in complete safety.
3.3 – Geo-location information
When you use the App via your mobile device, and only with your consent, we will track your information from geo-location, in just a real-time basis. We use this information so that you can view the drivers in your area that are close to your location, set your pick up location and send it to the driver asked, and see a real-time map. We may also use this information in real time geo-location to address support issues to the user or driver, technical, or business that may arise in the course of your use of the App. If you contact customer service Ferraz GROUP in its path, and it is necessary the use of your real-time geo-location information to solve your question, our support staff will seek your consent before consulting your real-time geo-location.
3.4 – Also, your choice to use some of the App features during the tour, for example, “Share My Ride ‘will allow you to share your geo-location with the people you choose to share such information.
3.5 -You can also choose to share your estimated time of arrival (ETA) with one of your contacts. In this case, the App will automatically send your contact a text message at a time from your contact list informing you of your ETA.
3.6 If you do not agree with tracking your geo-location, you will still be able to use the basic features of App. You may at any time withdraw their consent to their Bookcar account. In addition, you can enable trace geo-location off at the device level, also temporarily. Your mobile device tells you when geo-location is tracked by GPS display the arrow icon.
If you are traveling in a vehicle, we will collect geo-location of the mobile Driver. Because you are traveling in the vehicle, this means it will also indirectly collect your location information. This information is needed to calculate your fare, send you a receipt with the path of the route, allow you to view your travel history in their FERRAZ GROUP account, and deal with complaints about our drivers. We will also use the information to geo-location of the driver in anonymous form in order to generate information and statistical management to provide you with greater functionality in the App.
3.7 – Payment Processing
By registering as a user, your credit card information is provided to our payment processing provider Pay Pal, MOIP or Braintree Payment Solutions, LLC. to process payments for your requests. FERRAZ GROUP collects only the first six numbers (bin numbers) and the last four digits of your credit card, the winning number (for USA) and your zip code. We use this information to prevent fraud.
3.8 -of Marketing
FERRAZ GROUP may use your contact information to send you general updates about FERRAZ GROUP news, special offers and promotions. You may at any time choose not to receive these updates.
3.9 – Generation of management information and statistical data
FERRAZ GROUP uses their personal data anonymously and aggregated to closely monitor what features of the service are commonly used to analyze usage patterns and to determine where we should focus our offering or service. We may share this information with third parties for industry analysis and statistics.
4. -Dissemination YOUR INFORMATION
4.1 – We may employ third party companies and individuals to facilitate or provide the service on our behalf, to process the payment, provide customer support, provide geo-location information for our drivers, to host our job application form to perform Web site-related services (eg, without limitation, maintenance services, database management, web analytics and improved site functionality) or to help us analyze how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.
4.2 – FERRAZ GROUP will disclose your personal data to the extent that it is required by law, or necessary for the establishment, exercise or defense of legal claims and lawsuits; or in the event of an emergency concerning his health and / or safety.
5. -their RIGHTS
As a user, you have the right to information about your personal account, including information you have provided to us and information about each trip requested through the App. You may at any time correct your request or delete your personal data by requesting it in r email to firstname.lastname@example.org We will respond to your access and / or correction request within four weeks. You can also change your personal data and remove any data using its Ferraz Group account.
FERRAZ GROUP took technical safeguards against loss or unlawful processing of their personal data. For this purpose, your personal data is securely stored within our database, and we use as standard, all safety practices used commercially, such as encryption, firewalls and SSL (Secure Socket Layers), as well as protection physics of where the data is stored.
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We may update this privacy statement which may reflect changes in our policy. If we make any changes, we will notify you by email and through an ad on the site before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.